Frequently asked questions

Everything you're probably wondering before you send your first photo.

How does Trueroom Design actually work?

You send a photo of your room, your budget, and a few details about your style. A professional interior designer creates one concept scoped to your budget, reviews it by hand, and sends it back with a shoppable list of the primary products used.

How long does a reveal take?

Most Quick Look and Full Reveal orders are delivered within 3–5 business days. If a designer needs to ask a follow-up question first, that can add a little time.

Do you handle installation or shopping for me?

No — you're paying for the design and the shopping list, not installation. Most pieces just need placing, and anything like wallpaper or a shelf is a simple weekend DIY project. No contractor required.

What if I don't love the concept?

Every concept is designed specifically to your room and your stated budget, not a generic template. If something's off, reach out — see the Contact page — and we'll work with you on it.

What if a linked product goes out of stock?

Retailer pricing and availability can change after your concept is delivered. If your primary pick is gone, we're happy to help you find a comparable alternative — just reach out.

What's the difference between Quick Look and Full Reveal?

Quick Look is one photo, one concept, up to 5 shoppable links. Full Reveal covers up to two angles of the same room, up to 10 shoppable links, and includes alternate picks on a few key pieces at a lower or higher price.

What's Dream Bigger?

An add-on you can purchase after any reveal to explore a second mood, color, or style direction for the same room — no need to fill out the intake again, since we already have your room, budget, and answers on file.